Privacy Policy

Dump It LLC ("we," "us," or "our") operates the website https://dump-itllc.com (the "Site"). This Privacy Policy explains how we collect, use, and protect information you provide when using our Site or contacting us about our services.

By using this Site or submitting any form, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Contact information — your name, phone number, and email address when you submit a quote request or contact form.
• Service details — descriptions, photos, or addresses you provide to help us prepare a quote.
• Usage data — pages visited, time on site, browser type, and device type, collected automatically through analytics tools.
• Communication records — records of calls, texts, or emails exchanged between you and Dump It LLC.

2. How We Collect It

• Through forms you complete on this Site (quote requests, contact forms).
• Through phone calls, text messages, or emails you initiate with us.
• Automatically through cookies and analytics tools when you browse the Site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and service inquiries.
• Schedule and confirm junk removal appointments.
• Send follow-up communications related to your request via phone, text, or email.
• Improve our website and services based on usage patterns.
• Comply with legal obligations.

We do not use your information for unrelated marketing without your consent.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers — We use third-party platforms (such as our CRM and communication tools) to manage leads and follow-ups. These providers are contractually required to protect your data.
• Legal requirements — We may disclose information if required by law or to protect the rights and safety of our business or others.

5. Cookies and Analytics

This Site uses cookies and analytics tools (including Google Analytics and Google Ads) to understand how visitors use the Site and to measure the performance of our advertising. These tools may collect anonymized data such as pages viewed, session duration, and general location.

You can disable cookies in your browser settings at any time. Disabling cookies may affect certain features of the Site.

6. SMS, Phone, and Email Communication Consent

By submitting a form on this Site, you consent to receive calls, text messages (including automated messages), and emails from Dump It LLC at the contact information you provide. This communication may include quote follow-ups, appointment confirmations, and service-related updates.

Consent is not a condition of purchase. You may opt out of text messages at any time by replying STOP. You may opt out of emails by replying to any email and requesting removal.

Message and data rates may apply. Message frequency varies.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to legal retention requirements.
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us at [email protected] or call (469) 545-0493.

9. Third-Party Services

This Site may use the following third-party services, each with their own privacy practices:

• Google Analytics / Google Ads — for website analytics and ad performance tracking.
• GoHighLevel (CRM) — for managing leads, form submissions, and automated follow-up communications.

We encourage you to review the privacy policies of these services for more information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: